• Dirty Electricity

    /

    Household dirty electricity can affect the working of the iMRS system, especially the iMRS Prime system. Dirty electricity is a term used to describe the presence of unwanted frequencies and […]

    read more

  • Prime Firmware Release History

    /

    Version Release Remarks 2.34 Apr 2024 Stable version Additional Features:– 2 new Fast-Start Programs. Longevity and Cell Training programs. – Ability to set BRAIN light intensity in Fast Start programs […]

    read more

  • Troubleshooting SENSE/iMORE

    /

    HRV Finger Sensor Troubleshooting Guide The general information of this guide is applicable to both Exagon Sense and iMORE 2.0 Finger sensor as the hardware technology essentially is the same. […]

    read more

  • Accessing Diagnostic Menu

    /

    Starting from firmware version 2.18, you can now access a hidden troubleshooting menu. This is how you do it: Go to System Information Menu. Touch and hold the System Information […]

    read more

  • How to check Applicator Status?

    /

    This article is based on Firmware 2.12 and higher. When you have a problem with your applicator (not detected) or have errors during operation, you can go to the advanced […]

    read more

  • Cannot Detect Exagon Spot

    /

    One common problem iMRS users faced occasionally is under the manual program the system cannot detect the presence of Exagon Spot only, but there is no problem in detecting all […]

    read more

  • Force Recovery Boot – Prime

    /

    There are times where you wish to do a complete fresh factory reset – where not just the custom information is deleted, but the entire software binaries get refreshed and […]

    read more

  • Factory Reset – iMRS Prime

    /

    On the occasion there is some weird behaviour of the system, you can try to do a factory reset on the system. Before doing a factory reset, please make sure […]

    read more

  • Product Warranty

    /

    Warranty for iMRS Prime, iMRS and Omnium1 systems are between 6 months to 3 years, depending on the component itself. Always refer to the user manuals for the product warranty. […]

    read more

  • Activation Key does not work

    /

    In the event that an upgrade of the firmware or a connector box swap does not activate your system’s features, there are a few possible causes: Wrong activation key used. […]

    read more

Latest Post

    Categories

    • No categories

    Latest Comment

    No comments to show.

    There’s no content to show here yet.