Product Warranty

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Warranty for iMRS Prime, iMRS and Omnium1 systems are between 6 months to 3 years, depending on the component itself. Always refer to the user manuals for the product warranty. Following list the manufacturer’s warranty coverage.


  • Touch Control Panel, Connector box, Exagon PEMF/FIR Applicator – 3 Years
  • Exagon Sense, Exagon Brain, Power Adapter – 6 months

iMRS (iMRS 2000) System

  • Controller, Applicators (Full-Body Mat, Pillow, Probe) – 3 Years
  • iMORE, iSLRS and power adapter – 6 months


  • D/A Converter, OmniMat, OmniPad, OmniSpot – 3 Years
  • Tablet – 1 Year
  • OmniBrain, Power Adapter and other accessories – 6 months

Extended Warranty

Swiss Bionic Solutions offer Carefree 48 and Carefree 60, basically a one and two years warranty extension to the default manufacturer’s warranty for the key components. You can also purchase a separate 2-years extended warranty for iMRSone 2.0 Omnium1 tablet.

Following components are covered by the extended warranty

  • Control Panel / Tablet
  • D/A converter, Connector box
  • PEMF/Hybrid Applicators (i.e. Mat, Pad, Spot, Probe, FIR Mat)

Following components are NOT covered by the extended warranty

  • All accessories including 20 pin cable, power adapter
  • OmniBrain, iSLRS or Exagon Brain
  • iMORE, Exagon Sense

Warranty Coverage

The manufacturer’s warranty covers any manufacturing and product issues. It does not cover damages caused by customers, or wear-and-tear (i.e. aesthetic) related issues that do not impact the functionality of the system. If there is any sign of tampering with equipment, the warranty is considered void.

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