What is the Warranty for iMRS Prime


iMRS PRIME, Full body Mattress, Pillow and Spot all comes with three years warranty, usually on a 1-to-1 replacement. Customers will have to send the item to the nearest service center at their own cost, with free 1-way return shipping from the service center, for warranty parts.

Accessories and other components warranty are as follow:

  • Exagon Sense, Brain, Power Adapter – 6 months

Before sending back the item, always log an official support case at https://support.swissbionic.com/support