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How to Activate Prime License

Starting from firmware version 1.59, Prime software tool options need to be activated by an activation key. Depending on the configuration you purchase: Basic, Advanced, Expert, Hybrid and Trial, you will be given an activation key that is generated according to the hardware serial number shipped to you. How to check your license key: System […]

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Activation Key does not work

In the event that an upgrade of the firmware or a connector box swap does not activate your system’s features, there are a few possible causes: Wrong activation key used. Your connector box’s serial number is tied to the activation key. Check the serial number displayed on the screen by navigating to Settings -> System […]