Category: iMRS Prime
Prime related FAQ, Support
Factory Reset – iMRS Prime
On the occasion there is some weird behaviour of the system, you can try to do a factory reset on the system. Before doing a factory reset, please make sure you have your activation code on hand. Go to Setting Menu – Choose Factory Reset 2. Press the RESET button to proceed. This will wipe […]
How to Adjust Colors (Exagon BRAIN)
This article highlights some of the key areas of attention when using the Exagon Brain with the iMRS Prime system 1. Minimum Firmware Requirement: Your iMRS Prime firmware version MUST upgrade to 2.08 or higher (recommended 2.12 or higher) in order to use the BRAIN. Please check out the latest firmware download here: https://imrsprime.com/support 2. […]
Product Warranty
Warranty for iMRS Prime, iMRS and Omnium1 systems are between 6 months to 3 years, depending on the component itself. Always refer to the user manuals for the product warranty. Following list the manufacturer’s warranty coverage. iMRS PRIME SYSTEM Touch Control Panel, Connector box, Exagon PEMF/FIR Applicator – 3 Years Exagon Sense, Exagon Brain, Power […]
Prime vs iMRS models
Both iMRS Prime and iMRS are built on the same technology and application principle. Meaning the frequency range, intensity of both the full-body mattress and pad/pillow are essentially the same. The key unique features available in iMRS PRIME compared to older iMRS systems are: The controller now is split into a 10.2″ touch screen control […]
How to Activate Prime License
Starting from firmware version 1.59, Prime software tool options need to be activated by an activation key. Depending on the configuration you purchase: Basic, Advanced, Expert, Hybrid and Trial, you will be given an activation key that is generated according to the hardware serial number shipped to you. How to check your license key: System […]